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Status code

Meaning

When?

“Translation”

0

Unknown

A message with the given id was not found. It is possible that the message was submitted, but not yet processed by a worker. Or that such a message doesn't exist.

Sending

1

Rerouting

The message was impossible to deliver to given supplier and has to be routed again.

Sending

2

Delivered

The message was sent and the Delivery Receipt was received as sent to us by the Mobile Network

Recipient has received the message on their mobile phone.

Delivered

3

Expired

Message delivery failed and the message expired (SMSC will no longer try to deliver it) as notified by Mobile Network

Recipient could not be reached as their phones does not have reception. This can have multiple reasons, e.g., recipient has turned off his phone, recipient is in a black spot, recipient is overseas.

Undeliverable

4

Deleted

The message was deleted by the Mobile Network

Undeliverable

5

Undeliverable

Message undeliverable as determined by Mobile Network

Message could not be sent to recipients. This can have mulitple reasons, e.g., the number

Undeliverable

8

Rejected

Message rejected by Mobile Network

Undeliverable

9

Failed to charge sender

Failed to change MMS message sender

10

Submitted

Send request received from the customer but not yet routed and sent to a mobile network. May be temporarily unroutable due to inactive outbound bind.

[suggesting to merge this with sent as this is hard to understand for a technical person. ]

Sending

11

Sent

The message has been sent to the mobile network - delivery notification has not yet been received.

Message has been sent, but we have not yet received the delivery receipt back. Recipients likely have already receieved the message as and there is usually a small delay between receiving the message and getting the delivery state back into the Message Centre.

Some messages will also stay in “Send” state for longer when we cannot reach the recipient in the first attempt and have to try to reach them multiple times. This can be because the recipient has turned off their phone or are in a location without reception.

We try to send our messages repeatily for 72 hours. If we can’t reach the recipient during this time, we will expire the message.

Sending

12

Not deliverable

There's no Routing defined for the destination address to send the message to the mobile network.

Undeliverable

13

OA Whitelist

Origin Address whitelist validation failed

Undeliverable

14

Content filter block

The message has been blocked by the content filter

Undeliverable

15

Invalid content

Message content does not include the originator's name

Undeliverable

16

Submitted to outbound

MMS message sent from worker to MMS outbound

Sending

Priority relates to the status returned when a single message sent to us is longer than 160 characters and is sent as multiple parts to the SMSC making it possible for each message part to have a different status.  

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