Customer-facing translation

0

Unknown

A message with the given id was not found. It is possible that the message was submitted, but not yet processed by a worker. Or that such a message doesn't exist.

Sending

1

Rerouting

The message was impossible to deliver to given supplier and has to be routed again.

Sending

2

Delivered

The message was sent and the Delivery Receipt was received as sent to us by the Mobile Network

Recipient has received the message on their mobile phone.

Delivered

3

Expired

Message delivery failed and the message expired (SMSC will no longer try to deliver it) as notified by Mobile Network

Recipient could not be reached as their phones does not have reception. This can have multiple reasons, e.g., recipient has turned off his phone, recipient is in a black spot, recipient is overseas.

Undeliverable

4

Deleted

The message was deleted by the Mobile Network

Undeliverable

5

Undeliverable

Message undeliverable as determined by Mobile Network

Message could not be sent to recipients. This can have mulitple reasons, e.g., the number

Undeliverable

8

Rejected

Message rejected by Mobile Network

Undeliverable

9

Failed to charge sender

Failed to change MMS message sender

10

Submitted

Send request received from the customer but not yet routed and sent to a mobile network. May be temporarily unroutable due to inactive outbound bind.

[suggesting to merge this with sent as this is hard to understand for a technical person. ]

Sending

11

Sent

The message has been sent to the mobile network - delivery notification has not yet been received.

Message has been sent, but we have not yet received the delivery receipt back. Recipients likely have already receieved the message and there is usually a small delay between receiving the message and getting the delivery state back into the Message Centre.

Some messages will also stay in “Send” state for longer when we cannot reach the recipient in the first attempt and have to try to reach them multiple times. This can be because the recipient has turned off their phone or are in a location without reception.

We try to send our messages repeatily for 72 hours. If we can’t reach the recipient during this time, we will expire the message.

Sending

12

Not deliverable

There's no Routing defined for the destination address to send the message to the mobile network.

Undeliverable

13

OA Whitelist

Origin Address whitelist validation failed

Undeliverable

14

Content filter block

The message has been blocked by the content filter

Undeliverable

15

Invalid content

Message content does not include the originator's name

Undeliverable

16

Submitted to outbound

MMS message sent from worker to MMS outbound

Sending

-101

Y

No username

No username was provided in the request

-102

Y

No password

No password was provided in the request

-103

Y

No document id

-104

Y

Invalid recipient

Recipient number invalid - validation rules - numeric length: 8-16 inclusive

-105

Y

Invalid source

Sender number did not meet validation rules in the system for example alpha <2, 11>, digit < 3, 16>

-106

Y

Empty text

The SMS text was empty

-107

Y

Text is too long

The SMS text is too long

-108

Y

Empty request

The MMS request empty

-109

Y

Invalid rotation algorithm provided

Available algorithms are: max_rotation, conversation

-110

Y

Invalid encoding name

Available encodings are e.g. "utf-16", "gsm", "iso-8859-1" etc.

-111

Y

Past scheduled data

The scheduled date of the MMS message is in the past

-112

Y

Max delay exceeded

The scheduled date of MMS exceeds the availability period of the attachment

-200

Y

Invalid username/password

Invalid username/pass

-201

Y

User disabled

User disabled

-202

Y

User blocked

User blocked"

-203

Y

Password expired

The user tried to log in with expired an password

-210

Y

Insufficient credits

No credits

-230

Y

Document ID not matched

The user does not have the rights to check the message status

-240

Y

Invalid (not supported) replyTo value

-400

Y

Invalid Request

-401

Y

Invalid Payload

-500

Y

Not accessible

The attachment manager cannot be reached

-501

Y

Invalid attachments

Either the attachment is not available or there was an upload problem

-502

Y

Missing attachments

Attachment not found

-503

Y

Too many attachments

Attempt to send more attachments in a single request than allowed

-504

Y

Unknown Error

Generic error for anything unexpected

-505

Y

Invalid user id

Invalid user id in attachment manager request

-506

Y

Invalid customer id

Invalid customer id in attachment manager request

-507

Y

Non existing attachments

Attachment does not exist

-508

Y

Attachment retention period exceeded

The scheduled date of MMS exceeds the availability period of the attachment

-509

Y

Attachment processing error

One of several errors occurred while processing the attachment - the response message should have more info

-510

Y

Attachment not available on date

The attachment will not be available on a specific date

-910

Y

SMSC error

Send failure

-999

Y

Internal Error

101

Y

Received

Received incoming SMS

103

Y

Sent error

Failed to reply SMS

104

Y

Forwarded

Successful replay SMS

105

Y

Dropped

Dropped processing of SMS message