IM WebApp Auto-topup

Owned by Divya Bhasi
Jun 30, 2024
1 min read

  • Credit card expiry notifcation : An email notification/reminder is sent to the customer once in a month (on the first day of every month) notifying them that the credit card that is held on the account for the Auto-top up is going to expire, and therefore needs to be updated, otherwise all the future top up will fail.

 

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  • Payment Auto-top-up has been changed to occur at three times each day instead of once in a day.  The job is scheduled to execute at 10:30am, 4:30pm and 2:45am (And 11:30am, 5:30pm and 3:45am during daylight savings).  The auto payment gets triggered only if the balance is less than the configured payment trigger balance. Invoice will be sent to the customer’s’s email after a a successful transaction..

 

Impacts of this change are as follows:      

  1. Customers should be informed about getting charged up to three times in a day if they have set up a bulk import to send job/campaign.

  2. IM will be charged $2-$5 or more per transaction by SecurePay (1.75% plus a fixed-fee of $0.30 per transaction made with a domestic card)

  3. The job will execute three times even if there are insufficient funds in the credit card. We get the information about insufficient credits only as a response from the Secure Pay Api call.